Privacy Policy


Last Updated: September 9, 2025

Namaraa (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.namaraa.com or interact with us through other channels.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect and process the following types of information:

1.1. Personal Information You Provide

When you interact with us, you may provide personal data such as:

  • Name
  • Email address
  • Phone number
  • Any other details you provide through our forms or communications

 

1.2. Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on our website
  • Cookies and similar tracking technologies (see Section 7)

 

1.3. Information from Third Parties

We may receive information about you from trusted third parties, including payment processors, analytics providers, and marketing partners.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our services and website
  • To respond to inquiries and provide customer support
  • To send updates, promotions, and marketing communications (with your consent)
  • To comply with legal obligations
  • To enhance website security and prevent fraud

 

3. Legal Basis for Processing (Saudi PDPL & GDPR)

Under the Saudi Personal Data Protection Law (PDPL) and other international privacy laws, we process your personal data based on:

  • Your consent
  • Performance of a contract
  • Legal obligations
  • Legitimate business interests (e.g., improving services or preventing fraud)

 

4. Sharing and Disclosure of Information

We do not sell your personal data. However, we may share your information with:

  • Service Providers: Payment processors, hosting services, marketing platforms, and shipping providers
  • Legal Authorities: When required by law or to protect our legal rights
  • Business Transfers: In the event of a merger, acquisition, or asset sale

 

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

When your data is no longer needed, we will securely delete or anonymize it.

6. International Data Transfers

If we transfer personal data outside of Saudi Arabia, we will ensure appropriate safeguards are in place to protect your information, in compliance with PDPL and other applicable laws.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience.
You can manage or disable cookies through your browser settings.

For more details, please see our Cookie Policy.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the data we hold about you
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Objection: Object to certain types of data processing
  • Data Portability: Request transfer of your data to another provider

To exercise these rights, please contact us at info@namaraa.com.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

However, please note that no online transmission or storage system is completely secure.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18.
We do not knowingly collect personal data from children.
If we become aware of such data collection, we will take steps to delete it promptly.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, laws, or other factors.

The updated policy will be posted on this page with the “Last Updated” date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Namaraa
Telephone: +966 11 216 1316
Email: info@namaraa.com
Website: www.namaraa.com
Country: Saudi Arabia